Terms and Conditions 711cuci App — Complete Guide for All Members

1. Introduction

These Terms and Conditions constitute a legally binding agreement between you ("Member") and 711cuci app ("Platform", "We"). This document governs all aspects of your use of our platform, including account registration, deposits, withdrawals, bonus usage, participation in games, and all other interactions with our services.

711cuci app is an online casino platform that operates with full transparency and responsibility. We are committed to providing a safe, fair, and enjoyable gaming environment for all our members in Malaysia. Every aspect of our platform is developed with member interests and safety as the top priority.

These Terms and Conditions shall be read together with Privacy Policy and Responsible Gaming Policy ours, all of which together form the complete agreement between you and our platform.

2. Member Eligibility

To register and use the 711cuci app services, you must meet all of the following eligibility requirements:

• Aged 18 years and above at the time of registration.
• Not a citizen or resident of a region or country that specifically prohibits online gambling.
• Never been removed or banned from any gambling platform for fraud or serious violations.
• Register under your own name only — using another person's name or a false identity is strictly prohibited.
• Have full legal capacity to enter into this binding agreement.

3. Account Registration

Each individual is only permitted to hold one (1) account only on the 711cuci app platform. Multiple account registrations by the same individual — whether using the same name, phone number, email address, IP address, or banking details — are strictly prohibited and may result in:

• Immediate suspension or termination of all associated accounts.
• Forfeiture of all balances, bonuses, and winnings held in the account.
• Reporting to the relevant authorities where fraudulent activity is detected.

Account Security Responsibility

You are fully responsible for maintaining the confidentiality of your account username and password. Do not share your login details with anyone, including family members. 711cuci app will not be liable for any losses arising from unauthorised access to your account due to your own negligence. If you suspect your account has been accessed without authorisation, contact our support team via live chat immediately.

4. Deposit

711cuci app supports a variety of popular deposit methods in Malaysia, including DuitNow, FPX, TNG eWallet, Boost, GrabPay, and USDT. All deposits are processed automatically and credited to your account in a short time.

Deposit Terms

• Minimum deposit is RM 10 per transaction.
• Maximum deposit is subject to the limits set for each payment method.
• All deposits must be made using a payment method registered in your own name — third-party deposits are not permitted.
• 711cuci app does not charge any processing fees for deposits; however, payment providers may impose their own charges.
• If a deposit fails to process within 15 minutes, please contact our customer support with proof of transaction.

5. Withdrawal

711cuci app offers fast withdrawals — your winnings can reach you within 5 minutes after the application has been submitted and approved. This is our commitment to all members.

Withdrawal Terms

• The minimum withdrawal is RM 30 per transaction.
• The withdrawal method must match the deposit method used — this is a standard security measure.
• Identity verification (KYC) must be completed before your first withdrawal request is processed.
• Withdrawal requests submitted during system maintenance periods may experience minor delays.
• 711cuci app reserves the right to request additional documents for verification purposes on withdrawals exceeding a certain amount.

Bonus Withdrawal

Winnings earned through bonus usage are subject to the wagering requirements stated in the relevant promotion terms. Bonus funds cannot be withdrawn directly until the wagering requirements are fully met. Please review the wagering requirements of each bonus before accepting it.

6. Bonus & Promotions

711cuci app provides a wide range of exclusive bonuses and promotions for new and existing members. All promotional offers are subject to specific terms and validity periods set for each promotion.

General Bonus Terms

• Each bonus has wagering requirements that must be met before a withdrawal is permitted.
• The welcome bonus may only be claimed once per new member.
• Using multiple accounts to claim the same bonus constitutes fraud and will result in account termination and forfeiture of all bonuses.
• 711cuci app reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Some games may be excluded from contributing to bonus wagering requirements — refer to the relevant promotion terms for more details.
• Bonuses cannot be transferred between accounts or directly exchanged for cash.

7. Game Rules

All games on the 711cuci app platform are operated using Random Number Generator (RNG) independently audited by an accredited third-party body. This ensures every game outcome is random, fair, and cannot be manipulated by any party, including the platform itself.

General Game Rules

• The outcome of all games is final and cannot be disputed unless a verifiable technical error has occurred.
• In the event of a technical disruption during a game session that causes unfairness, 711cuci app reserves the right to void the affected round and return the original wager to the member.
• The use of automated software, bots, or any external tools to play games is strictly prohibited.
• Members are prohibited from disrupting or attempting to influence the gaming experience of other members at live game tables.
• All RTP (Return to Player) values displayed in game information are long-term average estimates and do not guarantee individual wins.

8. Security & KYC Verification

As part of our commitment to platform security and international compliance standards, 711cuci app implements a Know Your Customer (KYC) process for all members prior to the first withdrawal being processed.

Required KYC Documents

• Identity Card (MyKad) — both sides, clear and unambiguous.
• Proof of address — utility bill or bank statement not older than 3 months.
• Transaction screenshot — to verify the payment method used.

The KYC process is typically completed within 24 business hours. All submitted documents are stored securely using 256-bit SSL encryption and will not be shared with third parties without your consent, except as required by law.

9. Responsible Gaming

711cuci app believes that gambling should be purely a source of entertainment, not a means to generate income or resolve financial difficulties. We provide a range of self-control tools to help members play within comfortable limits.

Available Self-Control Tools

• Daily/Weekly/Monthly Deposit Limits — set your own limits to control your spending.
• Loss Limits — limit the maximum amount you can lose within a set period.
• Session Time Limits — set a time limit for each gaming session.
• Self-Exclusion — choose to temporarily or permanently self-exclude from the platform.
• Cool-Off Period — take a short break from the platform without fully self-excluding.

For more information on responsible gaming and available support resources, please visit the Responsible Gaming ours.

10. Intellectual Property

All content on the 711cuci app platform — including logos, designs, text, graphics, images, software, and source code — is the exclusive property of 711cuci app or its licensors. This content is protected by applicable copyright and intellectual property laws.

• Members are not permitted to reproduce, copy, distribute, or use any platform content for commercial purposes without prior written consent.
• Use of the 711cuci app logo or brand by third parties without authorisation constitutes a violation of intellectual property law.

11. Limitation of Liability

To the extent permitted by applicable law, 711cuci app shall not be liable for:

• Any financial losses incurred as a result of gambling activities on our platform.
• Service disruptions caused by factors beyond our control, such as network issues, power outages, or cyberattacks.
• Indirect, incidental, or consequential losses arising from the use of or inability to use our platform.
• Any act or omission by third-party service providers integrated with our platform.

12. Account Termination

Members may request to close their account at any time by contacting our customer support team. Once the request is submitted, any eligible balance will be returned to the original payment method within 3–5 business days.

Termination by Platform

711cuci app reserves the right to suspend or terminate a member's account without prior notice if:

• The member violates any provision of these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or other criminal activity has been detected.
• The member provides false or misleading information during registration or the KYC process.
• The account has not been used for more than 12 consecutive months (inactive account).
• A court order or directive from a relevant authority requiring account termination has been issued.

13. Changes to Terms and Conditions

711cuci app reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Material changes will be communicated to members via in-platform notice or registered email at least 7 days before the changes take effect.

Your continued use of the 711cuci app platform after any changes take effect will be deemed as your acceptance of the updated Terms and Conditions. It is your responsibility to review this page periodically to ensure you are always aware of the latest applicable terms.

14. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the 711cuci app service, please contact our support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the corner of the platform.
• Email: [email protected] (response within 24 working hours)
• FAQ: Visit the page FAQ ours for answers to the most frequently asked questions.

Our friendly and professional team is ready to assist you in both Malay and English at all times.